Conversation of mankind is a collaborative learning method
W = welcoming, open attitude & body language
O = open-ended questions
R = restating/rephrasing/review the question
F = ask follow-up questions
- Please tell me more about your topic.
- What do you mean by X?
- Please give me an example?
- I don’t know much about X. Can you help me understand?
- Please explain that in more detail. Please be more specific.
- What additional information can you give me?
- How much information do you need?
- What kind of information are you looking for?
- What types of information do you need (books, articles, etc.)
- What types of sources may you use for your assignment.
- What have you already found?
- Follow-up with:
- If you don’t find what you’re looking for, please come back and we’ll try something else.
- Accept drop of papers: we work with students to advise them on writing a better research paper; not about errors, but the process.
- Correct grammar or spelling
- Never cover more than one to two concerns
- Argue, ask for clarification or suggest ways to strengthen the argument
Adapted from: Bradley Shipps's, Reference Interview 101.